Privacy Policy
Privacy Policy
Last updated: 8 March 2026
NOVALABS VENTURES LTD (Company Number 16906178), trading as PulseMints, registered at Ealing Cross, 1st Floor, 85 Uxbridge Road, London, United Kingdom, W5 5TH ("we", "us", "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website novalabs-ventures.myshopify.com and purchase our products. Please read this policy carefully.
1. Information We Collect
Personal Information: When you place an order or create an account, we may collect your name, email address, postal address, phone number, and payment information. Payment card details are processed securely by our payment provider (Shopify Payments / PayPal) and are never stored on our servers.
Automatically Collected Information: When you browse our site, we automatically collect your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. We use cookies and similar tracking technologies for analytics and to improve your experience.
2. How We Use Your Information
We use the information we collect to: process and fulfil your orders; communicate with you about orders, products, and promotions; improve our website and product offerings; comply with legal obligations; and prevent fraud.
3. Legal Basis for Processing (GDPR)
Under UK and EU data protection law, we process your personal data on the following bases: performance of a contract (order fulfilment), legitimate interests (improving our services, fraud prevention), consent (marketing communications), and legal obligation (tax and accounting requirements).
4. Sharing Your Information
We may share your data with: Shopify (our e-commerce platform), payment processors, shipping and fulfilment partners, analytics providers, and marketing platforms. We do not sell your personal information to third parties.
5. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations, typically up to 6 years after your last purchase for tax and accounting purposes.
6. Your Rights
Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; data portability; and withdraw consent at any time. To exercise these rights, contact us at hello@pulsemints.com.
7. Cookies
We use essential cookies for site functionality, analytics cookies (Google Analytics) to understand usage patterns, and marketing cookies for targeted advertising. You can manage cookie preferences through your browser settings.
8. International Transfers
Your data may be transferred to and processed in countries outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
9. Children's Privacy
Our products and website are not intended for children under 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
11. Contact Us
For any questions about this Privacy Policy or our data practices, please contact us:
NOVALABS VENTURES LTD
Ealing Cross, 1st Floor, 85 Uxbridge Road
London, W5 5TH, United Kingdom
Email: hello@pulsemints.com